Documentation Officer

•Position Title: Documentation Officer.
•Position type:Permanent;Full-time.
•Salary: RM 2500-3500.
•Location: Kelana Jaya,Petaling Jaya; working hours on a 5-day week.

About the hiring company
They are a well established and leading provider of international freight forwarding and logistics services, operating from network of international agents across Asia, South Pacific islands, Europe and America. They are currently seeking to recruit enthusiastic capable candidates to assume the role of Documentation Officer/Administrator to be part of their freight logistics operations teams in Kelana Jaya in Petaling Jaya. 
You will be joining this well established worldwide freight forwarding organization to take full responsibility for the preparation of punctual and precise documentation for all destination across national country borders. In this regard, the successful applicants should have an exceptional telephone manner as this role requires extensive liaison with Clients,Overseas agents, Shipping liners and other departments within the business.
Role & Duties:
·Create and prepare Bills of Ladings, ships/cargo manifests.
·Ensure the correct profiles are chosen or created for all parties.
·Confirm the Bill of Lading is in compliance with the master submitted by the Shipper/ forwarder.
·Ensure all related charges are protected on the bill of lading and proper cost accounts are in place.
·Actively seek required documentation from shippers.
·Prepare and maintain vessel files.
·Assist customers/agents with questions,complaints,requests or track and trace.
·Verify container and seal number and load manifests.
·Issue client/agents invoices.
Job Requirements :
·Malaysian with Diploma or degree qualification.
·Ideally previous experience within a documentation/shipping administration role.
·Possess good customer service skills.
·Driven and bright individual with the ambition to grow within a company.
·Experience within the logistics or shipping industry highly desirable.