Application Support Engineer

  • Full Time
  • Petaling Jaya
  • RM 3000-5000
  • 16th April 2018

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Our client is a leading distributor of industrial and automotive bearings. They hold exclusive and authorized distributor-ship of world renowned brands. in bearing industry. Currently they are looking for a technical application support Engineer to join their team in Petaling Jaya. 
As a technical distributor,our client's business model is based on their ability to support their customers as they purchase, install and use their wide product range in service vehicle aftermarket and various industries. 
Role & Responsibilities
Application Support Engineer are primary technical resource for the field sales force and is responsible for actively driving and manage the product evaluation stage of the sales process. You will act as the key technical advisor and product advocate. As Application Support, you must be able to identify and provide reliable solutions for all technical issues that may arise in all stages of sales process.
Duties
•Provide design and specification development support to direct users, integrator and distributors.
•Respond to functional and technical elements of the products.
•Perform technical/product training for sales personnel and sales engineers.
•Travel to project sites to perform start-up,integration  and training services.
•Identify customers' needs and sales opportunities to help future growth.
The person
•Possess a Bachelor degree in Engineering discipline (Mechanical, Mechatronics).
•Minimum 3-5 years of work experience in similar engineering role and capacity.
•Background knowledge within Mechanical,engineering, automation and/or control.
•Proficient in MS Office applications.
•Good communication skills.
•Willing to travel within Malaysia.

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